USCIS Organizational Accounts Now Available for Winners of the H-1B Lottery

U.S. Citizenship and Immigration Services (USCIS) has launched new myUSCIS organizational accounts that allow for the online filing of H-1B petitions. These accounts offer a more collaborative and efficient way for organizations, legal representatives, and beneficiaries to navigate the H-1B visa process.

Here’s what you need to know:

  • Organizational accounts are mandatory: Starting in March 2024, all organizations and their legal representatives must use an organizational account to participate in the H-1B Electronic Registration Process.
  • Improved collaboration: Teams within organizations and their legal representatives can now work together seamlessly on H-1B registrations, petitions, and associated premium processing requests through a single account.
  • Enhanced efficiency: The online platform streamlines the H-1B filing process, reducing potential errors and saving valuable time.
  • New passport/travel document requirement: Registrants must now provide valid passport or travel document information for each beneficiary during the H-1B registration process.

Below are some of the frequently asked questions about the organizational accounts on USCIS website:

  1. Help with a Technical Issue with the Account Related to H-1B Registrations or Petitions.

Q:  How do I get help if I have a technical issue with my account related to H-1B petitions?

A: If you need to report technical issues such as system errors or broken functionality related to the USCIS Organizational Accounts, H-1B Registrations, and online-filed Form I-129 petitions, send an email to

IMPORTANT: Requests for technical assistance must include the following information:

  • Email address used to log into the online account experiencing the error;
  • Receipt number(s), if available;
  • Most recent date and time of error;
  • Full URL of the page where the error was received;
  • Description of issue; and
  • Console screenshot of the error received, including the URL.

To capture a console screenshot, follow these steps:

  1. Right-click on the screen that is showing the error;
  2. Select “Inspect”;
  3. When the tools window opens, select the “Console” tab; and
  4. Capture the console screenshot.

NOTE: Please DO NOT capture a screenshot of the “Elements” Tab; it does not contain useful information for identifying and resolving the issue.

  1. Establishing a Company Group as an Administrator:

Q: I have an existing account, and my company has tasked me with setting up a Company Group. What steps should I take?

A: The process is straightforward. Log in to your existing H-1B registrant account at Upon login, you will be presented with a new company onboarding page. Select “Create a Company Group” and follow the prompts to provide information about your company and yourself. You will need an Employer Identification Number (EIN), Social Security number (SSN), or Individual Taxpayer Identification Number (ITIN) to establish the Company Group. After completing three screens, you will receive a confirmation message indicating successful group creation. This process typically takes approximately three minutes. Following these steps, you will assume the role of Administrator within the enhanced platform. As an Administrator, you can invite colleagues to join the group as either Administrators or Members and collaborate with legal representatives.

  1. Joining a Company Group as a Member:

Q: I possess an existing H-1B registrant account but was not designated as an Administrator responsible for establishing a Company Group. What actions should I take?

A: If you have not been designated as an Administrator, you will need to wait for an invitation from your company’s designated Administrator. You will receive an email invitation containing a link to join the group, either as an Administrator or Member, based on your assigned role.

Please contact Attorney Monique Kornfeld for legal advice about filing H-1B cases selected in the H-1B registration lottery in March 2024.